Bookings & order management your studio deserves.
Designed exclusively for pottery and ceramic studios — not adapted from a restaurant or generic events system. Whether you run paint-your-own sessions, pottery courses, or workshops, CollectIt handles everything: online bookings with deposits, course and workshop enrolment with automated waitlists and payment collection, a point-of-sale till with full stock and sales records, and automated collection tracking from the kiln to the customer.
One subscription covers every part of your business — and will almost certainly cost less than the mix of tools you're using today.
No credit card required · Cancel any time
Online booking your customers will love
Beautiful, mobile-friendly booking — branded to your studio, with deposits built in
Choose from 100+ pieces and paint freely with our glazes.
Capture tiny hands and feet on beautiful ceramic pieces.
Learn to throw on the wheel with expert guidance.
Your staff dashboard
CP0287
sarah.t@gmail.com
07812 345678
Submitted
14 Mar
Collection
21 Mar
CP0286
j.wilson@gmail.com
07923 456789
Submitted
15 Mar
Collection
22 Mar
CP0285
emma.c@hotmail.com
07734 567890
Submitted
8 Mar
Collection
15 Mar
CP0284
d.morris@gmail.com
07645 678901
Submitted
15 Mar
Collection
22 Mar
Customer experience
Beautiful, branded emails sent automatically — no effort from you
Hi Sarah, thanks for dropping off your items today! 🎨
We'll email you as soon as everything is fired and ready to collect — usually 5–7 days.
Instant drop-off confirmation with photos & reference number
Live insights — month-on-month growth, forecasts & overdue tracking at a glance
Great news, Sarah! Here's how your painted pieces turned out after firing:
Please bring this email when you collect. We can't wait to see you! ✨
Fired photos & collection notification — sent the moment you're ready
Illustrative data — your real dashboard updates live as customers come through your door
Sound familiar?
Running a pottery studio is brilliant. The admin side? Less so.
You're using three different tools — a booking system, an EPOS system and card reader, and a collection sheet or Post-it notes — and none of them talk to each other.
No-shows on your busiest sessions because there was no deposit — or you're using a restaurant booking system that was never built for a pottery studio.
Customers queuing at the counter to pay, slowing down the end of every session when you're already trying to clear tables.
An overdue shelf that keeps growing because chasing customers manually takes time you simply don't have.
CollectIt solves all of this — and it's probably cheaper than what you're paying today.
Three apps. One platform. Zero faff.
Each module works brilliantly on its own. Together, they form a seamless end-to-end system your whole team will love.
BookIt
Fill your sessions. Reduce no-shows.
Customers book online 24/7, choose their experience, and optionally pay a deposit before they arrive. No more empty tables, no more phone calls. Wake up to confirmed bookings — automatically.
AI-powered setup
Describe your studio and our AI sets up your entire booking system in seconds — experiences, tables, time windows, and deposit amounts. No configuration headache.
- Online booking, any time
- Optional deposits that commit customers
- Smart rolling windows or fixed sittings — to suit your business
- Dedicated courses & workshops section with automated waitlist and fee collection
- Brand your booking page with your studio's colours and fonts
- Customers can self-manage & cancel
Built exclusively for PYOP studios & craft workshops — not adapted from a restaurant system.
CollectIt
From painting table to collection, tracked.
Customers scan a QR code, fill in their details, and photograph their pieces — no paper slips, no manual data entry. Booked through BookIt? Their details carry over automatically. On kiln day, a photo gallery shows every pending piece so you can mark items fired and bulk-notify all ready customers in a single click. Still not collected after two weeks? Reminders go out automatically.
- QR code self check-in
- Kiln day management — photo gallery of every pending piece
- Notify all ready customers in one click
- Photo uploads & sharing
- Overdue chasing on autopilot
- Built-in marketing opt-in & Mailchimp sync
Studios see around 40% of customers opt in to marketing at check-in — building your list automatically. Sync straight to Mailchimp and turn one-time painters into regulars.
ChargeIt
Your till, your stock, your deals — without the hardware.
Ring up from a photo-button catalogue, send a Stripe payment link to your customer's phone, and auto-deduct any BookIt deposit. But ChargeIt goes much further — full pottery inventory, AI invoice import, smart reorder alerts, deals & promotions, gift vouchers, and a complete cash-up and reporting suite.
AI invoice import
Photograph or upload a supplier invoice and ChargeIt reads it automatically — imports every item, suggests a selling price, creates till buttons, and starts tracking stock depletion. It can even suggest your next order based on your rate of sale, so you never over-stock or run dry.
- Cash, card & pay-at-table via Stripe — no card machine needed
- Gift vouchers — sell online or in-studio, redeem at the till
- Full pottery inventory with photo till buttons & stock depletion
- Deals & promotions — 3 for 2s, discounts, auto or manual
- Smart reorder suggestions based on your rate of sale
- Full cash-up and sales reporting suite
- BookIt deposit automatically deducted at checkout
- Itemised receipts by email
A booking system built for pottery — not adapted from one built for restaurants
Session types, table groups, courses, workshops, deposits — all the things a pottery studio actually needs, without the things it doesn't.
Live Gantt schedule
See every booking across every table at a glance. Check in customers, spot gaps, and manage your day from one screen.
Flexible session types
Define every experience — PYOP, baby prints, hen parties, kids parties — each with its own duration, party size, availability, and deposit.
Branded booking page
Your customers see a booking page styled with your studio's colours and fonts — not a generic form that could belong to anyone.
A full retail management system — built into your till
Not just a way to take payment. A complete system for managing stock, pricing, and profitability — with AI to do the heavy lifting.
Full inventory with live stock levels
Every product tracked in real time. Stock depletes automatically with each sale — colour-coded alerts show what's running low before you run out.
AI invoice import
Photograph a supplier invoice and ChargeIt reads it, imports every item, suggests a selling price based on your margin targets, creates till buttons, and starts tracking stock straight away.
Smart reorder suggestions
Based on your rate of sale and how long until your next order needs to last, ChargeIt tells you exactly what to reorder and how much — protecting cash flow and keeping shelves stocked.
Gross profit visibility
See the GP% on every product at a glance. Know which lines make money and which don't, without building a spreadsheet.
Stop paying for three tools to do one job.
Most studios already spend money on a booking platform, a card solution, and manual admin time. CollectIt replaces all of it.
Without CollectIt
Online booking platform £25–40/month
And it doesn't know anything about your kiln schedule.
Card machine / EPOS 1.75%+ per transaction
Plus hardware costs, monthly fees, and paper receipts.
Customer tracking Your time
Spreadsheets, paper slips, sticky notes on the overdue shelf.
Email reminders Another subscription
Or hours copy-pasting emails every week.
With CollectIt
Online booking + deposits
BookIt is built in — no extra subscription.
Pay at the table
Customers pay on their phone via Stripe. No card machine needed.
Full customer tracking
QR codes, photo uploads, live dashboard, and one-tap ready notifications.
Automated reminder emails
Overdue chasing runs itself. Your evenings are yours again.
All of the above
From $19/month
14-day free trial · No credit card needed
Everything your studio needs. Nothing it doesn't.
Online booking with deposits
Customers book, choose a session, and pay a deposit — all before they arrive. Fewer no-shows, a cleaner schedule, and zero phone calls to confirm reservations.
AI setup & smart scheduling
Describe your studio and AI configures your whole booking system in seconds. Then choose how it runs: smart rolling windows that use your table capacity to maximise every available seat, or fixed sittings for workshops and special events.
QR code self check-in
One QR code on your counter. Customers scan it, fill in their details, and upload photos of their pieces — no paper slips, no manual entry, no mistakes.
Kiln day Gallery
A photo grid of every pending order makes kiln day a breeze. Tap to mark items fired — partial orders supported, so if only some of a customer's pieces are ready you can track each one separately. Bag and shelf numbers assigned automatically. When everything's ready, bulk-notify your customers in one tap.
Pay at the table
Staff ring up items, press Check Out, and a Stripe payment link goes straight to the customer's phone. They pay before they leave — no queuing, no card machine, no chasing.
Beautiful collection notifications
One tap marks items ready and sends a branded email instantly — complete with fired photos, reference number, and a link to book a collection slot.
Automatic overdue chasing
Items that haven't been collected get flagged automatically and customers get chased on your schedule — without you lifting a finger. Your overdue shelf will shrink fast.
Photo uploads & sharing
Customers photograph their pieces straight after painting. When the kiln's done, you optionally upload fired photos — these get sent to the customer in their collection email, with suggested hashtags and a caption you control. A simple way to build social reach without lifting a finger.
Sales reports & insights
See exactly what's selling, track revenue over time, and spot your busiest days. Year-on-year growth charts, a 3-month forecast, and a summary of every transaction.
Two-way customer messaging
Send custom emails and receive replies directly in your dashboard. Questions, updates, special requests — every customer conversation in one place.
Multi-staff accounts
Invite your whole team with individual logins. Everyone sees the same live dashboard — no shared passwords, no crossed wires, no version-control chaos.
From first brush stroke to happy customer
Here's exactly what happens at every stage — for your customers and your team — with CollectIt doing the heavy lifting automatically.
Phase 1
Painting day
Customer
They spot the QR code on your counter, scan it, and a clean form opens instantly in their browser. No download, no sign-up, no friction.
Name, email address, and photos of their painted pieces — all from their phone, in under 30 seconds. No handwriting to decipher later.
Your studio
Print the QR code and stick it on the counter, display it on your shop tablet for customers to scan, or if a customer struggles with technology — just open the submission link yourself and fill it in for them. Whatever works.
The moment they submit, the entry appears. Name, pieces, photos, reference number — all there. Zero manual entry, zero paper slips to lose.
CollectIt handles this automatically
Instant branded confirmation email sent — with their reference number and photos
They know they're booked in. You didn't lift a finger.
Phase 2
Kiln day — do your thing
Your studio
Every pending job is sitting in your dashboard while you get on with the creative work. Nothing falls through the cracks.
Once your pieces come out of the kiln, open the gallery — every submitted item is displayed in chronological order, exactly as customers photographed them on painting day. Work through the pieces in front of you, clicking each photo to match it to what's just been fired. As you click, the matching customers are highlighted. When you're done, one click sends “ready to collect” emails to all of them at once.
Need to let a customer know their pieces need an extra day in the kiln? Send a message directly from their customer record. Their reply comes straight back to you, and the full conversation is stored in the record forever. The bell icon means you'll never miss a message.
CollectIt handles this automatically
Beautiful “ready to collect” email sent — with their original painting-day photos and collection QR code
They can remind themselves exactly what they painted, and have their QR code ready to show on arrival.
Phase 3
Collection — and nothing left behind
Customer
Depending on your settings, customers receive either the original “ready to collect” email or a reminder the night before — both include their painting-day photos and their unique collection QR code, so they arrive prepared.
It's right there in whichever email they received — they just pull it up on their phone. No paper ticket, no hunting for a reference number.
Your studio
One scan pulls up their customer record — reference number, name, and their original photos — so you can reunite them with exactly the right items. Hand them over, press the green collected button, and their record updates immediately.
Anything that hasn't been collected gets automatically highlighted. You can see at a glance what's been sitting too long — no more mystery shelf.
CollectIt handles this automatically
If a customer doesn't collect — automatic reminder emails go out on your schedule
You choose the frequency. CollectIt sends the chasers, flags the overdue items, and keeps your shelf clear — without you having to remember anyone.
“We’ve started using it and it’s incredible! We take a picture of each customer’s items, fill in their details from their booking, and they get an immediate email confirming their piece is being processed. Once out of the kiln we send a fired photo and a collection notice. It’s so automated and easy — we know exactly where every piece is located. Even on a very busy Mother’s Day weekend we kept up with every customer and every pick-up. 100% recommend! 🤩”
“Having recently started using CollectIt in our pottery studio, there is already a noticeable improvement in collection times. The whole process is now more streamlined — the ability to contact customers, locate their items if there are any queries, and manage orders using just the one system is a game changer. The whole team have commented on the positive impact it has had on the day-to-day management of the flow of pottery through the studio. Highly recommend!”
Questions? We've got answers.
Do I need a card machine?
No. ChargeIt sends a Stripe payment link directly to your customer's phone — they pay at the table before they leave, and the money lands in your bank account. No hardware, no rental fees, no paper receipts. You can also sell and redeem gift vouchers, take cash, or save a balance to settle later.
Can I use just one part of the platform?
Absolutely. Most studios start with CollectIt to sort out their collection workflow, then switch on BookIt and ChargeIt when they're ready. Each module is independent — use what you need, add the rest when it makes sense.
Does BookIt handle courses and workshops as well as regular bookings?
Yes — BookIt has a dedicated Courses & Workshops section for multi-session bookings. Customers can enrol on a full course, pay online, and join a waiting list automatically if it's full. You can set a per-session price for late joiners who want to join after a course has started. It works alongside your regular rolling-window and fixed-sitting bookings.
How does BookIt reduce no-shows?
By taking a deposit at the time of booking. Customers who've paid something upfront are far more likely to show up — or cancel in advance if they can't, giving you time to rebook the slot. You set the deposit amount per session type. Automated reminder emails go out before each session too.
Can I brand my booking page with my studio's colours and fonts?
Yes — your public booking page is fully branded to your studio. Set your accent colour, font, hero image, and logo in BookIt settings and it all comes through on the customer-facing page. It looks like your studio, not a generic booking form.
How does a customer know when their items are ready?
On kiln day, a photo gallery shows every pending piece. Select all the customers whose items are ready and notify them all in one click — each gets a beautiful branded email with fired photos, their reference number, and a collection link. If you use partial firing, the notification holds automatically until every item for that customer is done.
Can CollectIt sell and redeem gift vouchers?
Yes — customers can buy gift vouchers online from your booking page or you can sell them in-studio through ChargeIt. Vouchers are redeemed at the ChargeIt till, with the balance tracked automatically. Any unused balance is retained on the voucher for next time.
How does ChargeIt manage stock and inventory?
ChargeIt keeps a live inventory of every product. Stock depletes automatically with each sale and colour-coded alerts flag low stock before you run out. The AI invoice import feature lets you photograph a supplier invoice — ChargeIt reads it, imports every item, suggests a selling price, creates till buttons, and starts tracking stock straight away. It can also suggest a reorder based on your rate of sale and how long the stock needs to last.
What happens to items that aren't collected?
CollectIt flags overdue pieces on your dashboard and automatically sends reminder emails on a schedule you control — how often, how many times, and what they say. You can also send a one-off custom message at any point.
Does it work on mobile?
Yes — every part of the platform is mobile-first. The staff dashboard, Gantt schedule, QR scanner, ChargeIt till, and all customer-facing forms work perfectly on any phone or tablet. No app download needed.
What does it cost after the free trial?
Plans start at $19/month and include every feature across all three apps — BookIt, CollectIt, and ChargeIt. The only additional cost is a 1% service fee on Stripe online payments, deducted automatically. No setup fees, no extras to unlock.
Ready to bring order to your studio?
Start your free 14-day trial today, Full access - no credit card needed - simply create a login and have a play!
No credit card required · Cancel any time · Setup in under 2 minutes
Simple, honest pricing
Every plan includes BookIt, CollectIt, and ChargeIt
Pick the plan that fits your volume. Try it free for 14 days — no credit card needed.
Starter
Up to 200 submissions
Great for studios just getting started.
- BookIt — online booking & deposits
- CollectIt — QR check-in & tracking
- ChargeIt — EPOS & pay at table
- Automated notifications & reminders
- Overdue chasing
- Customer messaging & photo uploads
- Sales reports & insights
- Unlimited staff accounts
Studio
Up to 500 submissions
Our most popular plan for busy independent studios.
- BookIt — online booking & deposits
- CollectIt — QR check-in & tracking
- ChargeIt — EPOS & pay at table
- Automated notifications & reminders
- Overdue chasing
- Customer messaging & photo uploads
- Sales reports & insights
- Unlimited staff accounts
Growth
Up to 1,000 submissions
For high-volume studios with a packed kiln every week.
- BookIt — online booking & deposits
- CollectIt — QR check-in & tracking
- ChargeIt — EPOS & pay at table
- Automated notifications & reminders
- Overdue chasing
- Customer messaging & photo uploads
- Sales reports & insights
- Unlimited staff accounts
Pro
Up to 2,500 submissions
For large, multi-session studios.
- BookIt — online booking & deposits
- CollectIt — QR check-in & tracking
- ChargeIt — EPOS & pay at table
- Automated notifications & reminders
- Overdue chasing
- Customer messaging & photo uploads
- Sales reports & insights
- Unlimited staff accounts
All prices exclude applicable sales tax · 14-day free trial on every plan · No setup fees · Cancel any time
A submission is one completed customer form — one visit counts as one submission regardless of how many pieces they paint. Need more? Top up with 100 extra submissions for $10 — unused top-ups roll over to the following month.
Online payments via Stripe (pay-at-table and booking deposits) carry a 1% service fee per transaction, deducted automatically. No hidden charges beyond that.